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Technical Services

To support our clients, we offer the specific capabilities and skills described below. The capabilities have been divided into the below two sections.

Acumen has several teams dedicated to auditing and validating health care program data to promote compliance with and integrity of various Medicare programs. This work often involves auditing the accuracy and availability of marketed plan benefits and services, and reviewing marketing materials and communication to enrollees to ensure that health plans are meeting compliance standards.

Policymakers, providers, and consumers use health care measures to incentivize effective care, and to evaluate provider performance with regard to cost, quality, and other domains. Acumen has extensive experience developing, reporting, and evaluating health care performance measures, with a particular focus on cost measures. Our group currently develops and reports episode-based cost measures for clinicians, hospitals, and post-acute care providers.

When introducing new programs and policies to the public, clients often require data and analytic support throughout the development and implementation phases. Acumen is an industry expert in supporting the design and implementation of public health care delivery programs and payment systems in a wide range of care settings, including skilled nursing facilities, outpatient services, physician reimbursement, and the End-Stage Renal Disease (ESRD) Medicare benefit.

As federal, state, and local agencies continue to test improvements to their health care systems, robust evaluations are necessary to evaluate their impact and determine best practices. Acumen has significant experience designing and implementing flexible and insightful evaluations of federal and state health care programs, specifically programs testing innovations related to payment policy and care delivery. Our group conducts a wide range of mixed methods and quantitative program evaluations to assess the programs’ impact on health care costs, standards of care, and patient health and quality of life.

Acumen has extensive experience providing policymakers with easily accessible information and tools for monitoring health care program operations and outcomes after a policy change or program rollout. When government agencies roll out major programs and policy changes, they often require support to ensure that such changes are not limiting access to care or contributing to other negative health outcomes.

Acumen’s staff includes a growing number of clinicians who take on varying roles in Acumen’s work. They serve in managerial roles on projects requiring significant clinical expertise and in consulting or supporting consulting or supporting roles in nearly all of Acumen’s work. Clinicians come from a diverse range of medical specialties and backgrounds, with some specialized in the management and treatment of the Medicare population as well as relevant policy.

Acumen’s data systems programmers and statisticians play an integral role in supporting Acumen’s research staff and their clients and work to provide research-ready data resources to the entire firm. Our group’s data and statistical support staff update and maintain large databases, including all Medicare and Medicaid data used across projects teams, and streamline the processes for querying datasets. Acumen’s statisticians also work with our group’s research teams in the development of statistical methods for complex analyses.

The Data Analysis and Visualization Group designs and develops visually driven data products for researchers to better convey analyses and for clients to extract needed information more easily. These data visualization solutions help connect relevant findings and develop resources to host information, which best answer the applicable research questions. Our internal team works directly with Acumen’s research teams throughout the project work cycles, offering Acumen’s full support to elicit requirements, developing specifications, and iteratively designing interfaces to best support our clients’ needs.

In addition to data analytics, Acumen builds secure analytic environments (SAEs) that empower government clients, as well as Acumen's own researchers, to answer pressing questions about sensitive health care data, using file formats they prefer and analytics software they know.